Taxi: rules of good service ( by Sevenoaks Taxis board members )
Sevenoaks residents discuss this subject
The supplement for carrying luggage does not apply to , wheelchair or other means of reversing users with reduced mobility and strollers and accessories for children tell the sevenoaks taxis.
The law requires the taxi driver duty to provide transport services ordered from that covered by rules on the exercise of the activity. You can only refuse carriage as provided by law: a service requested by someone with dangerousness of suspicious behavior, for example.
The driver has to conform to any potential customer stop signal when it is in the free position. Should assist passengers in need of special care in and out of the vehicle.
The taximeter must be operated according to the rules, with the display always visible, and the established price system must be fulfilled. The professional must place on the right side of the instrument panel, visible way for passengers, the certificate of competence or special permit.
The passenger can provide guidance as to the route and the speed within the limits in force. In the absence of explicit guidance, the driver must take the shortest route.
The transport personal luggage, in terms set out and respective loading and unloading, including disabled passengers wheelchairs, is the driver’s responsibility.
It is required to carry guide dogs for blind passengers (free) and, unless reasonable grounds, such as the dangerousness and the state of health or hygiene, pets, properly monitored and secured.
The passenger in sevenoaks is entitled to a signed receipt, proof of the value of service, including the identification of the company, address, VAT number and registration of the vehicle and, when requested by the passenger, the time, the origin and destination of the service and paid supplements.
To facilitate the payment of the service, the driver must have spare change in the minimum amount of 10 euros. should not follow up of persons outside the service, or smoke when carrying passengers.
There are places where you can find taxis without badges, with the letter “A” or “Taxi” in blue background, front and back. These taxis practice more expensive tariff. Already the most common vehicles with distinctive pattern and beige color or black and green, practice the same tariff.
Key rates in the continental national territory
There is 2 urban, 4, per kilometer, without return, and 6, per kilometer, with return. The value of the checkered flag daytime on weekdays is € 1 (urban rate) and € 3.50 (price per kilometer). The luggage supplements and animal transport are at € 2.70 to the call, 90 cents, according to sevenoaks taxi .
When requesting a long-distance service and, at the end of the course, decide to return to the starting location, the driver should place the meter in payment position, passing the receipt and carry it back, free of charge.
Where to complain :
- Antral, National Association of Road Carriers in Passenger Cars: if you want to complain about the provided taxi services, you can do it with the taxi company.
- Institute for Mobility and Land Transport, IP regulates, inspects and performs functions of coordination and planning of the land transport sector. It is also responsible for the supervision and regulation of this sector, the promotion of safety, quality and the rights of service users. . It deals with the administrative offense proceedings and fines